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Sweet Baby Inc

The Customer is Always Right

“The Customer is Always Right” is one of the most misunderstood adages, mostly because people forget or are conveniently unaware of the second half:  “When it comes to matters of taste”. Practically, what this means, or what it’s supposed to mean, is that if there is a widget that is shiny, chrome with black highlights, and is beautiful and refined, and I want it neon orange with purple polka-dots, your job is not to criticize me for my choices.  Your job (assuming you offer customizations, of course) is to say… Read More »The Customer is Always Right